Patient Care Coordinator

Bernice Read

Patient Care Coordinator

I take great care of our new patients, referrals and their accounts from the beginning of their treatment journey to its completion.

My Role at City Bridge Dental is Patient Care Coordinator.

I ensure that City Bridge Dental maintain a high quality care service and work with our patients, clinical staff and administration staff to reach the healthcare goals that we have, and work to maintain the good communication we have with all of our patients.  I strive to ensure that all patients have full understanding of their treatment needs and build good relationships with our more nervous patients to make their visit as comfortable as possible.

I have worked in dentistry since leaving school, have gained the National Examination Board for Dental Nurses (NEBDN), and have worked as a Dental Nurse, Receptionist and Practice Manager during my career.  I feel that the Patient Care Coordinator is a very important role and strive to ensure that patient care is at its utmost best at all times.  I find the role challenging and rewarding and enjoy working with a team that is committed to giving a high standard of care.

Outside of the practice, I spend most of my spare time with family and friends.

I joined the practice in 2017 at the Patient Care Coordinator but throughout 2016 and 2017 had spent a lot of time with the practice as a locum dental nurse working with all the staff.

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